Shipping Policy

At RYI TECHNOLOGY CO., LIMITED, we strive to provide you with a seamless shopping experience, including fast and reliable shipping. Below are the details of our shipping policy to help guide you through the process.

1. Shipping Methods and Carriers

We offer a variety of shipping methods to suit your needs. The available carriers for shipping are:

  • USPS
  • FedEx
  • UPS
  • DHL
  • Other reputable carriers (depending on your location)

You can select your preferred shipping method during the checkout process, and the shipping cost will be calculated based on the selected carrier and delivery option.

2. Processing Time

  • Orders are typically processed within 1-3 business days after your payment has been successfully authorized and verified.
  • Please note that processing times may vary during peak seasons or promotional periods.

3. Shipping Rates

Shipping rates are calculated based on the shipping destination, weight, and size of your order. The final shipping cost will be displayed during the checkout process before you complete your purchase.

4. Estimated Delivery Times

  • Domestic Orders: Delivery times for domestic orders typically range from 3 to 7 business days, depending on the shipping method and carrier selected.
  • International Orders: Delivery times for international shipments can vary based on the destination and customs processing. International orders generally take 7 to 21 business days to arrive, though delays may occur due to customs or shipping issues beyond our control.

Please note that these are estimated delivery times and can vary based on the carrier, location, and other factors.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status and estimated delivery date of your package on the respective carrier’s website.

6. Shipping Restrictions

  • We currently ship to most countries worldwide. However, some locations may have restrictions on certain products or shipping services. If your order cannot be processed due to shipping restrictions, we will contact you promptly to discuss alternatives or issue a full refund.
  • Shipping to P.O. Boxes may not be supported by all carriers. If your order cannot be delivered to a P.O. Box, we will reach out to you for an alternate address.

7. Customs, Duties, and Taxes (For International Orders)

  • For international shipments, customs duties, taxes, and fees may apply, depending on your country’s regulations.
  • These additional charges are the responsibility of the customer and will not be covered by RYI TECHNOLOGY CO., LIMITED.
  • Please check with your local customs office for more information about any applicable charges before placing an order.

8. Shipping Delays

While we strive to ensure timely delivery, we cannot be held responsible for delays caused by factors outside of our control, such as:

  • Weather conditions
  • Carrier delays
  • Customs processing delays for international shipments
  • Any other unforeseen issues related to shipping or delivery

If there is a significant delay in your order, please contact us, and we will work with the carrier to resolve the issue.

9. Damaged or Lost Items

  • If your package is damaged during transit, please contact us immediately at [email protected]. We will assist you in filing a claim with the carrier and arrange for a replacement or refund if necessary.
  • In the unlikely event that your package is lost, please contact us as soon as possible. We will work with the carrier to locate your package and resolve the issue.

10. Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. We encourage you to review this policy periodically to stay informed.

11. Contact Us

If you have any questions or concerns about shipping or need assistance with your order, please reach out to our customer service team at:

Email: [email protected]